Garrett Turkey Creek
116 Lovell Road Knoxville, TN 37934

Frequently Asked Questions

Have questions about Garrett Turkey Creek? Whether you're an existing tenant or prospective resident, the content below is a good place to start! Don't see what you're looking for? Feel free to drop by our clubhouse & leasing center or give us a call today.

Before Signing Your Lease
What does the application and leasing process entail?
Applying for an apartment at Garrett Turkey Creek in Knoxville, TN is quick, easy, and can be completed entirely online. Visit our Apply Now page to get started. The process includes a credit and background check, along with proof of income and a valid government-issued ID. Every adult 18 or older who will live in the home submits a separate application. Once approved, you'll sign your lease electronically. Questions along the way? Reach out to our leasing team or call (865) 239-9788.
Is renter's insurance required?
Yes, renter's insurance is required for all residents at Garrett Turkey Creek. You must carry a minimum of $100,000 in liability coverage. While liability is the only requirement, we strongly recommend selecting a policy that also covers your personal belongings. Many providers offer qualifying policies for just a few dollars per month, and proof of coverage is due before move-in. Contact our leasing office if you need help confirming your policy meets the requirement.
What is the average rent?
Rent at Garrett Turkey Creek varies based on apartment size and layout. We offer five one-, two-, and three-bedroom floor plans ranging from 785 to 1,332 square feet, with one-bedroom homes starting around $1,620 per month and three-bedroom homes starting around $2,075 per month. Because pricing and availability change frequently, visit our Floor Plans page for live rates, and review our Pricing Breakdown for a full itemization of deposits, fees, and monthly add-ons.
How do I pay rent?
Rent at Garrett Turkey Creek can be paid online through the Resident Portal, which is available 24/7 from any device. We offer a free e-check option and accept credit card payments (a convenience fee may apply to card transactions). Cash payments are also accepted through MoneyGram.
What are the lease term options?
Garrett Turkey Creek offers lease terms ranging from 12 to 15 months. Available terms can vary by apartment home and move-in date, so contact our leasing office to find the lease length that best fits your timeline.
Are there any move-in fees?
Move-in costs at Garrett Turkey Creek typically include an application fee, an administrative fee, and a security deposit, with deposits starting at $500. If applicable, pet fees and garage rent are also collected at move-in. A full itemization, including applicant expenses, essential expenses, optional add-ons, and situational fees, is available on our Pricing Breakdown page.
Is there a penalty for breaking the lease early?
Yes, ending your lease early at Garrett Turkey Creek may result in an early termination fee. The specific terms are outlined in your signed lease agreement. If you anticipate needing to move out early, we encourage you to contact the leasing office as soon as possible so we can review your options together.
Do you require a background or credit check?
Yes. All applicants at Garrett Turkey Creek are subject to both a criminal background check and a credit check as part of the standard application process. Co-signers or guarantors may be considered in certain situations. For questions about our screening criteria, please contact our leasing team.
Are utilities included in rent?
Utilities are not included in rent at Garrett Turkey Creek. Residents are responsible for setting up electricity in their name with Lenoir City Utilities Board (LCUB) prior to move-in. Additional utilities, such as water, sewer, and trash, are billed to your resident ledger each month through Conservice. A full breakdown of applicant expenses, essential expenses, optional add-ons, and situational fees can be found on our Pricing Breakdown page.
Do you offer a preferred employer program?
Garrett Residential communities proudly support the professionals who help their local areas thrive, and Garrett Turkey Creek welcomes team members from the West Knoxville workforce, including employees at Tennova Turkey Creek Medical Center, Oak Ridge National Laboratory, and the University of Tennessee. Contact our leasing team to see whether your employer qualifies and what savings may be available.
What are the income requirements to qualify for an apartment?
To qualify for an apartment at Garrett Turkey Creek, applicants are generally required to have a gross monthly income of at least 3 times the monthly rent. For example, for a $1,620/month one-bedroom, an income of approximately $4,860 per month is typically required. Roommate incomes may be combined, and co-signers or guarantors may be considered in certain situations. Contact our leasing team to discuss your specific circumstances.
How do I schedule a tour of Garrett Turkey Creek?
Scheduling a tour at Garrett Turkey Creek is easy. Request a tour or join our VIP list through our Contact Us page, call us at (865) 239-9788, or stop by during office hours, Monday through Friday from 10 a.m. to 6 p.m. Want a preview first? Browse our Photos & Tour gallery and see what residents are saying on our Reviews & Feedback page.
Do you offer virtual tours or self-guided tours?
You can explore Garrett Turkey Creek from anywhere through our Photos & Tour gallery and the community video on our homepage, and get a feel for the property layout on our Interactive Site Map. For in-person visits, our leasing team is happy to show you around. Contact our leasing office to ask about self-guided tour availability or to book a guided tour.
What floor plan sizes are available at Garrett Turkey Creek?
Garrett Turkey Creek offers five one-, two-, and three-bedroom floor plans in Knoxville, TN, ranging from the 785-square-foot one-bedroom A1 to the 1,332-square-foot three-bedroom C1, with three two-bedroom layouts in between. Every home features quartz countertops, high-end cabinetry, peninsula seating, stainless steel appliances, plank wood-style flooring, large walk-in closets, a full-size in-home washer and dryer, and a private patio or balcony, with mountain views available in select homes. Browse all layouts and current availability on our Floor Plans page.
Are ADA-accessible apartment homes available at Garrett Turkey Creek?
Yes, Garrett Turkey Creek offers ADA-accessible apartment homes with a range of accommodations, including widened doorframes and hallways, wood-style flooring or low-pile carpet, lowered countertops, and lowered light switches. The community is wheelchair accessible and served by elevators. Contact our leasing team to discuss specific needs and current availability, and review our Accessibility Statement.
What is the application fee at Garrett Turkey Creek?
The application fee at Garrett Turkey Creek is charged per adult applicant and covers the cost of the required background and credit check. An administrative fee is also due upon approval. Current amounts are listed on our Pricing Breakdown page. Contact our leasing team to ask about any current move-in specials.
Is there a waitlist if the floor plan I want is unavailable?
Availability at Garrett Turkey Creek changes frequently, so we recommend checking our Floor Plans page, which shows live availability and upcoming move-in dates. If your preferred layout isn't available, join our VIP list through our Contact Us page and let us know what you're looking for. We'll reach out when a matching home opens up.
Do you offer furnished apartments?
No, Garrett Turkey Creek does not currently offer furnished apartments. However, we can connect you to CORT, our preferred furniture rental provider.
Once You Move In
Can I install shelves, curtains, or hang posters?
Yes, you are encouraged to personalize your space at Garrett Turkey Creek. You may install shelves, curtains, and hang posters. Please ensure that any modifications do not damage the walls and that the apartment is returned to its original condition upon move-out.
Am I allowed to paint the walls?
Yes, you may paint your apartment walls at Garrett Turkey Creek. However, you are responsible for restoring them to their original color before moving out. For more information, please contact the leasing office.
How do I submit a maintenance or service request?
Maintenance and service requests at Garrett Turkey Creek can be submitted 24/7 through the Resident Portal, where you can also track the status of open requests. For emergency maintenance issues outside of office hours, please call (865) 239-9788 and follow the emergency prompts. Our on-site maintenance team offers 24-hour emergency service and takes pride in providing fast, friendly, and effective care!
When and how should I set up my utilities?
Residents are responsible for setting up electricity in their name with LCUB at least 24 hours before move-in. Additional utilities will be billed to your ledger via Conservice, so there's no separate account to open for those. A full breakdown of essential and situational charges can be found on our Pricing Breakdown page.
Can I have a roommate?
Yes, roommates are welcome at Garrett Turkey Creek. All occupants over the age of 18 must complete an application and be listed on the lease agreement. To add a roommate to an existing lease, contact our leasing office.
Are there any community rules or quiet hours?
Yes, Garrett Turkey Creek has community guidelines in place to ensure a comfortable environment for all residents. Quiet hours are observed from 10:00 p.m. to 7:00 a.m. daily. For a complete list of community rules and regulations, please refer to your lease agreement or contact the leasing office.
What amenities are included?
Garrett Turkey Creek offers a full suite of amenities in West Knoxville. Community amenities include a resort-style pool and hot tub with cabanas, a fitness center with on-demand classes, a yoga studio, a clubhouse with a community kitchen, coffee bar, fireplace, and free Wi-Fi, a co-working space, a cyber lounge, a game room with billiards, an outdoor kitchen with gas grills, fire pits, a bocce ball court, a fenced dog park with agility equipment, a pet spa, a mail and package kiosk, and valet trash service. Each apartment home features quartz countertops, a tile backsplash, high-end cabinetry, a deep kitchen sink, stainless steel appliances, plank wood-style flooring, large walk-in closets, ceiling fans, central air, and a full-size in-home washer and dryer. Visit our Amenities page for the complete list.
How do I renew my lease?
As your lease end date approaches, our team at Garrett Turkey Creek will reach out with renewal options and available term lengths. If you have questions about renewing early or choosing your next term, contact the leasing office.
Is Wi-Fi available in common areas?
Yes, free Wi-Fi is available in the clubhouse at Garrett Turkey Creek. Our co-working space also includes desks, computer monitors, and a printer, so you have everything you need to work remotely without leaving the community. Visit our Amenities page for more.
How do I update my contact information?
You can update items like your phone number, email address, and emergency contacts through the Resident Portal, or reach out to our leasing team to update your preferred name or other details. Keeping your information current ensures you receive maintenance updates, package notifications, and community announcements.
Are grills allowed on balconies or patios?
For fire safety, charcoal and gas grills are not permitted on balconies or patios at Garrett Turkey Creek. Instead, residents are welcome to use the gas grills in our outdoor kitchen, with fire pits and a community patio nearby for gathering with neighbors. Contact the leasing office with any questions about grill policies.
What is the smoking policy?
Garrett Turkey Creek is a 100% smoke-free community. Smoking of cigarettes and other substances or devices, including e-cigarettes and vaping devices, is strictly prohibited inside apartment homes and throughout all community grounds. Failure to comply with the smoking policy may result in eviction.
What happens if I lose my key or access fob?
If you lose a key or access fob at Garrett Turkey Creek, contact our leasing office as soon as possible to arrange a replacement. Please note that a replacement fee may apply, as listed on our Pricing Breakdown page. For after-hours lockout assistance, call (865) 239-9788 and follow the emergency prompts.
Life at Garrett Turkey Creek
What are your office hours?
Our leasing office at Garrett Turkey Creek is open from 10 a.m. to 6 p.m. Monday through Friday. We are closed on Saturday and Sunday. The Resident Portal is available 24/7 for rent payments and maintenance requests, and 24-hour emergency maintenance is always available by calling (865) 239-9788.
Do you have EV charging stations?
For current information on EV charging at Garrett Turkey Creek, please contact our leasing office. A limited number of semi-attached garages are also available to rent. Visit our Pricing Breakdown page for garage pricing.
Are there community events for residents?
Yes! Garrett Turkey Creek hosts resident events throughout the year to help neighbors connect, from poolside gatherings to cozy nights around the fire pits. To stay up to date on upcoming events, check the Resident Portal or contact our leasing team.
Do you offer month-to-month options after the lease ends?
Lease renewal terms at Garrett Turkey Creek typically range from 12 to 15 months. If you need short-term flexibility at the end of your lease, contact our leasing office to ask about month-to-month availability and pricing.
Is parking available?
Yes, parking is available for all residents at Garrett Turkey Creek. Free surface parking is provided for residents, prospects, and guests, and a limited number of semi-attached garages without direct apartment access are available to rent for added convenience. Garage pricing is listed on our Pricing Breakdown page.
What is the guest policy?
Guests are welcome at Garrett Turkey Creek. No guest may stay longer than 7 consecutive days without prior written consent from management, and no more than 14 days total in any one month. For extended visits or special circumstances, contact the leasing office in advance.
Are storage units available?
For current information on storage options at Garrett Turkey Creek, please contact our leasing office. Every home includes large walk-in closets and custom shelving, with linen closets and in-home laundry rooms in select floor plans, and semi-attached garages are available to rent for added space. Visit our Pricing Breakdown page for garage pricing.
What security features does Garrett Turkey Creek have?
Garrett Turkey Creek is designed with resident safety in mind. Features include controlled-access buildings, on-site management, 24-hour emergency maintenance, a secure mail and package kiosk, and well-lit living spaces throughout the community. For specific questions about community safety, contact our leasing office.
Is Garrett Turkey Creek a gated community?
Garrett Turkey Creek features controlled-access buildings, so entry to residential buildings is limited to residents and their guests. For more details on community access, contact our leasing office. Our on-site team is happy to walk you through the access features during your tour.
What internet providers service Garrett Turkey Creek?
High-speed internet is available at Garrett Turkey Creek. Providers servicing West Knoxville include Xfinity and AT&T, among others. Because internet is not bundled into rent, residents set up service directly with the provider of their choice. Contact our leasing office to confirm which providers currently service the community.
Do you have a package room or offer package receiving?
Yes, Garrett Turkey Creek offers a mail and package kiosk for secure deliveries, so your packages are safe until you're ready to pick them up. Make sure your contact details are current in the Resident Portal so you receive delivery notifications.
Explore the Knoxville, TN Area
Where is Garrett Turkey Creek located?
Garrett Turkey Creek is located at 116 Lovell Road, Knoxville, TN 37934, in West Knoxville's Turkey Creek district on the Knoxville and Farragut line. The community sits just minutes from I-40 and Pellissippi Parkway (I-140), with Turkey Creek shopping and dining right around the corner. View our Neighborhood page for directions and an interactive map.
How far is Garrett Turkey Creek from major employers or the city center?
Garrett Turkey Creek is approximately 15 miles from Downtown Knoxville, roughly a 20-minute drive via I-40 depending on traffic. McGhee Tyson Airport is about 20 minutes away via Pellissippi Parkway. The community is also close to major employers including Tennova Turkey Creek Medical Center just down the road, Oak Ridge National Laboratory about 20 to 25 minutes north, and the University of Tennessee, Knoxville. Visit our Neighborhood page for a full guide to nearby destinations, employers, and recreation.
What is there to do in Knoxville?
Residents of Garrett Turkey Creek have shopping, dining, and entertainment right around the corner at Turkey Creek, East Tennessee's premier shopping destination, including movies at Regal Pinnacle and a lively happy hour scene. Beyond Turkey Creek, Knoxville offers Market Square and the Old City downtown, University of Tennessee game days, Fort Loudoun Lake, and the Great Smoky Mountains about an hour away. For more ideas, explore Visit Knoxville.
Are there any major employers nearby?
Garrett Turkey Creek is conveniently close to major employers throughout West Knoxville and the surrounding region, including Tennova Turkey Creek Medical Center, Oak Ridge National Laboratory, the University of Tennessee, and Pilot Company headquarters. Healthcare professionals can also reach Parkwest Medical Center, and the hundreds of retailers and restaurants at Turkey Creek are right around the corner. Easy access to I-40 and Pellissippi Parkway makes commuting straightforward.
What community events take place in Knoxville?
Knoxville and Farragut host popular events throughout the year, including the Dogwood Arts Festival each spring, the Market Square Farmers' Market downtown, and the Town of Farragut's Independence Day Parade. Closer to home, Turkey Creek hosts seasonal events just minutes from Garrett Turkey Creek. Check Visit Knoxville for the latest calendar.
Are there opportunities for outdoor recreation near Garrett Turkey Creek?
Outdoor enthusiasts will find plenty of options near Garrett Turkey Creek. The Parkside Greenway begins right at Lovell Road and skirts the Turkey Creek Wetland, the largest wetland area in Knox County. Concord Park on Fort Loudoun Lake offers miles of hiking and mountain biking trails, a swim beach, fishing, and paddling, and Great Smoky Mountains National Park is about an hour away for world-class hiking and scenic drives. Visit our Neighborhood page for more.
What dining options are available near Garrett Turkey Creek?
Garrett Turkey Creek is just minutes from dozens of restaurants at Turkey Creek, from casual eateries to upscale dining. Local favorites include Smoky Mountain Brewery, Calhoun's for Tennessee barbecue, Connors Steak & Seafood, and Fleming's Prime Steakhouse. For brunch, try First Watch or The Flying Biscuit Cafe, and Kabuki Fusion Sushi & Grill is a go-to for sushi.
Is public transportation accessible nearby?
Public transit directly at Garrett Turkey Creek is limited. Knoxville Area Transit (KAT) operates bus service primarily within the City of Knoxville, with routes along Kingston Pike toward West Town Mall. Most residents drive, with quick access to I-40 and Pellissippi Parkway, and McGhee Tyson Airport is about 20 minutes away. For current routes and schedules, visit the KAT website.
What schools or school districts serve this community?
Garrett Turkey Creek is served by Knox County Schools. Students are typically zoned for Farragut Primary School, Farragut Intermediate School, Hardin Valley Middle School, and Hardin Valley Academy. Attendance boundaries can change, so confirm assignments with the district before signing a lease. Nearby private and specialty options include Webb School of Knoxville, the Career Magnet Academy at Pellissippi State, and the L&N STEM Academy, and for higher education, Pellissippi State Community College, Maryville College, and the University of Tennessee, Knoxville are all within easy reach.
Are there grocery stores or shopping centers nearby?
Garrett Turkey Creek is right around the corner from Turkey Creek, where residents can shop Publix, Earth Fare, Walmart Supercenter, and Target, along with national retailers like Nordstrom Rack, Belk, Barnes & Noble, and Ulta Beauty. Farragut Square and the shops along Kingston Pike are also just minutes away.
Pet Friendly
What is your pet policy?
Garrett Turkey Creek is a pet-friendly apartment community in Knoxville, TN! We allow up to 2 pets per apartment, including dogs and cats. We utilize PetScreening to monitor all four-legged residents, and every pet owner receives a digital pet passport profile. We do have breed restrictions for Akitas, American Bulldogs, Boxers, Cane Corsos, Chow Chows, Dobermans, Dalmatians, German Shepherds, Huskies, Karelian Bear Dogs, Malamutes, Pit Bulls, Presa Canarios, Mastiffs, Rottweilers, St. Bernards, Staffordshire Terriers, and any Wolf Hybrid. More information can be found at the end of the pet application.
What are the pet fees at Garrett Turkey Creek?
Pet fees at Garrett Turkey Creek include a one-time pet fee and monthly pet rent per pet. Current amounts are listed on our Pricing Breakdown page. All pets must be registered through PetScreening prior to move-in, and assistance animals are registered through PetScreening as well. Contact our leasing team with any questions.
What pet amenities do you provide?
Garrett Turkey Creek is designed with pet owners in mind. On-site, our fenced dog park is free for residents and includes agility equipment, and our pet spa makes cleanup easy after a muddy adventure. Just outside the community, the Parkside Greenway offers dog waste stations along a scenic stroll past the Turkey Creek Wetland, the PetSafe Concord Dog Park at Concord Park features a dog swimming area, and PetSmart at Turkey Creek keeps you stocked on supplies. Visit our Amenities page for more details.